Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

MAINGEAR’s top priority is customer service, and we strive for complete satisfaction, both before and after the sale. The basic tenets of our support policy are as follows:

  1. We will warranty all of the original parts in your system during the warranty period.

  2. Systems purchased via MAINGEAR.com will never be charged for repair labor or phone support.

  3. If, during the first 30 days after you take delivery of your system you encounter a hardware problem covered under your warranty, we will cover US ground shipping costs associated with resolving the issue. (After the first 30 days, customers are responsible for shipping costs to MAINGEAR)

  4. As necessary, we will employ virtual on-site, remote diagnostic software to correct any issues we can remotely.

  5. If necessary and capable, MAINGEAR may advance swap a hardware component to provide a better service experience.

  6. Even once your system is outside of its MAINGEAR warranty period, some individual components inside your PC may still carry a manufacturer’s warranty. We’ll do our best to help you engage those manufacturers to take advantage of their warranty, should you decide to make repairs yourself. 

Additionally, MAINGEAR is not responsible for any damages caused by either internal or external equipment, shorted connections or components not installed by or purchased from MAINGEAR. MAINGEAR is not responsible for damages to any components or loss of any data inadvertently caused by products, under normal or abnormal use, including those purchased from MAINGEAR. MAINGEAR will not replace, repair or refund any purchase if an item or component’s serial number does not match what was originally sold. MAINGEAR will be not be responsible for shipping costs to MAINGEAR beyond the initial 30 days if an RMA is necessary. These costs are the responsibility of the customer. MAINGEAR will only be responsible for return US ground shipping to the customer once a repair is completed, while under warranty. Customers outside of the US are responsible for all shipping costs. Limited warranty does not cover damages or defects caused by: Shipping (other than related to the original shipment from MAINGEAR), improper installation, misuse, modifications, unauthorized repair, adjustments, or excessive electrical power. Limited warranty also does not cover wear and tear. In the event of a repair or replacement, defective merchandise will be replaced with a like item, upon return of the defective merchandise. Out-of-warranty repairs performed by MAINGEAR are covered for 30 days after you receive your PC back from service. Coupons that extend warranty cannot be combined and can only be used to extend purchased or included warranty packages by up to +1 year, and the total warranty cannot exceed 3 years. System upgrade services are available only when sourcing parts through MAINGEAR. Waived labor costs do not apply to component upgrades, regardless of warranty status.