Why Maingear?

Why Maingear?
Our reputation to never falter no matter the stakes has been the foundation of our success from the very beginning. We have the history to show that we will continue to carry on this legacy that keeps our current customers coming back and keeps surprising new customers. We are passionately shaping the future of the PC, and as a pioneer in the high performance PC industry we feel inspired to continue in our tradition of excellence by developing high-quality products with groundbreaking technologies.

Maingear will always bring you the latest in high performance technology.
The Enthusiast was once a rare breed and is now a growing community of ever-evolving individuals who all share the love of technology and gadgetry. We too are enthusiasts cut from the same cloth, and thus share your obsession with being able to wield the latest, fastest, and most cutting edge technology. A company family like ours is honored to be a launch partner with the top names in hardware: Intel, AMD, NVIDIA, and many more. We are privileged to receive new technology months before it’s released, allowing us time to test and even develop solutions and make recommendations regarding any particular component. As a trusted brand holder for our partners, this means that when something is released, whether it’s a CPU, GPU, Chipset Platform, Cooling solution, etc…, you can be guaranteed that it’ll be in our systems on launch day. That’s fast by anyone’s standards.

Maingear is an Industry Recognized and Award Winning Leader.
Once you’re past our front door, there’s no such thing as industry standard, just MAINGEAR standard. That says a lot since our standards are set much higher than what most consumers even expect in a boutique builder like MAINGEAR. We persevere and challenge ourselves daily in what has been our most esteemed accomplishment, striving to achieve excellence in anything it is that we do.  We think highly of our products and customers, and we have the industry awards to prove it.
 
Maingear offers the most personal and enjoyable technology experience in the business.
Our skilled and devoted technicians build each custom computer as if it was their very own. And that’s something we’re very proud of. It’s the foundation we’ve built our reputation on. In an industry where anyone can put parts in a system and call it a boutique PC, we prove that ownership satisfaction is much more than the sum of the parts in a PC. Our reputation precedes us and we will never stop proving that we should be here. You see, it’s because it’s more than another computer to anyone of us. It’s a collection of expressions unified to become a masterful creation that will last.

Maingear uses the best, most compatible components period.
If you surf on over to our site and take a look at one of our systems, go configure one for yourself. You’ll see there are many components to choose from. Then consider how many possible unique configurations you can come up with out of the different selections listed. That’s quite a few different possibilities isn’t it? However, we’ve managed to make sure that all the parts we offer are 100% compatible. Every possible configuration is tried and true, stress tortured to withstand the test of time. We choose the best in class components to make the purchasing experience as easy as can be.  We feel you shouldn’t have to have a computer engineering degree in order to configure your high performance custom computer.  We take the guess work out of the buying process.

Support.
Like the pit crew for a formula race car driver, we’re there at your side whenever you need us to answer any question, and to know every single detail about your system so you can be back in the race before you can count to 10. Our support staff is like none other in that it is the same team that builds the systems that customers receive every day. No one will have as extensive a knowledge and familiarity with your system nor is anyone better equipped to help you on the journey that is the ownership of the ultimate high performance PC. We’ve got plenty awards to prove it, but no award speaks louder than the customers themselves. Our team is trained and periodically tested to ensure the highest quality of service and support, like our systems they are at the top of their game.  All of our systems come with a comprehensive Lifetime Labor and Phone Support warranty.
 

Design.
Our industrial design and innovative features always prove that we’re thinking about the person using the system and how we can improve the way they interact with it. From sound insulation to origami-like cable management, the little touches we add speak volumes about the type of system you’ve purchased.
 
Vendor Relations.
As a launch partner of the top vendors in the industry (AMD, ATI, Intel and NVIDIA) you can always count on us to be first to market with the latest technologies. We are trusted because we are thorough in our methods and our procedures. We take time to ensure that the right components work in every scenario with all other possible components. This gives you the customer the peace of mind that anything you can create at MAINGEAR will work flawlessly, because we’ve made sure it will. If there isn’t an item on our site that you were looking for, there is usually a reason for it. Most times it’s because the component has a history of incompatibility or it is simply unnecessary and we have proven it to be so in our testing. At MAINGEAR we feel that the customer should always get what they need and deserve; the best customer experience there is in the industry today.

Integrity.
We’re upfront about shipping times, building turnarounds, component performance, and we never try to upsell you product you don’t need. This transparency carries through on down the line to engineers and technicians. If there’s a problem with a component and it doesn’t seem like it’s performing as it should, the process starts over. At times, there will be a customer that doesn’t really know what a certain part is for but wants it anyway. We, through our conversation, find out what the system’s role will be and we determine what components are necessary to do those things best. If there is a component that seems out of place we will then educate the customer and he/she will then, now knowing, make the right decision to either include a component or not in their configuration. We don’t do any arm twisting or up-selling. There are no clever tactics at work here. We simply sell the best components left from our testing and provide exceptional support and advice to our customers. We educate as necessary to highlight the pros and cons of certain component combinations to create a better fit for a customer and their system.